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Outcomes redefined. Impact proven.

Explore real-world transformations driven by innovation, data, and strategic execution. See how we optimise outcomes for ambitious teams and complex challenges.

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Marketing Brief Automation

The Chartered Institute of Export and International Trade streamlined campaign briefing in the trade and marketing sector, overcoming inconsistent briefs, resulting in over 90% setup accuracy and reducing creative cycles by two weeks.

Marketing Campaign Planning System

The Chartered Institute of Export and International Trade (Trade/Marketing/Strategy) needed better campaign planning visibility; by implementing the “Campaign Planning” workspace, they achieved simplified governance and full plan transparency by segment and owner.

Brand & Persona Repository

The Chartered Institute of Export and International Trade (Trade, Marketing) centralized scattered brand assets, overcoming lost documentation, by creating a controlled-access library—resulting in reduced duplication and a single approved reference for the brand team.

Market Results & Research Library

The Chartered Institute of Export and International Trade (Trade, Marketing) needed to preserve and share key results and research; by centralising research with searchable access, the market team gained over three years of strategic insights.

Campaign Results Repository

The Chartered Institute of Export and International Trade (Trade, Marketing) needed unified campaign reporting; by centralizing results in structured presentations, leadership gained real-time access and cut reporting cycle time by 70%.

Freemium & Value Drivers Dashboard

The Chartered Institute of Export and International Trade (trade sector) faced difficulty linking marketing efforts to commercial outcomes; by integrating “Value Drivers” and “Freemium” collections with finance data, they achieved data-driven marketing decisions and improved ROI visibility.

Marketing Hub Creation

The Chartered Institute of Export and International Trade (trade/marketing/tech) replaced fragmented, manual marketing processes with a unified Marketing Hub, achieving a centralised source of truth and reducing coordination time by over 40%.

Operational Re-platforming for Claims Bible

Claims Bible needed to move beyond fragmented Google Sheets and manual processes. IT73 delivered a secure, automated platform, reducing admin workload, ensuring compliance, and enabling scalable, consistent management of all claim types for rapid growth.

Project Phoenix Revitalisation

The Chartered Institute of Export and International Trade (trade/technology) faced a failing CRM project; by restoring governance and vendor collaboration, the new CRM / central system was successfully launched, rebuilding leadership trust and enabling digital transformation.

Team Building and Skill Enhancement

The Chartered Institute of Export and International Trade (trade/technology) faced skill gaps risking CRM adoption; by building a new technology team, they ensured a successful CRM launch and strengthened delivery capability.

Enhanced Vendor Relationships

The Chartered Institute of Export and International Trade (trade/technology) faced strained CRM vendor relations impacting delivery. Through balanced collaboration and new governance, vendor performance improved, restoring on-time delivery and enhancing cross-team collaboration.

AI Field Agent for Sales Backlog

The Chartered Institute of Export and International Trade (trade sector) faced overlooked high-value leads due to communication gaps; deploying an AI field agent increased revenue by 72% in six weeks by surfacing senior-level enquiries.

Technical and Strategic Leadership

The Chartered Institute of Export and International Trade (trade/technology) faced misaligned CRM specifications risking project failure; through technical and strategic leadership, requirements were realigned, delivering a fit-for-purpose CRM with lasting organisational benefits.

Post-Go-Live Support and Future Planning

The Chartered Institute of Export and International Trade (trade/technology) faced post-CRM adoption challenges and needed a strategic roadmap; balanced governance and support led to CRM stabilization and a roadmap for AI-driven digital transformation.

[headshot] image of customer (for a blockchain and cryptocurrency)

“Partnering with this team transformed our approach to automation. Their expertise brought clarity to complex challenges, streamlined our processes, and delivered measurable results. We saw immediate improvements in efficiency and collaboration, and their commitment to continuous optimisation set a new standard for our operations. The impact was not just technical—it was cultural, empowering our people to embrace smarter ways of working.”

Taylor Morgan
Chief Operations Officer