The Chartered Institute of Export and International Trade
Trade
The Chartered Institute of Export and International Trade (trade/technology) faced misaligned CRM specifications risking project failure; through technical and strategic leadership, requirements were realigned, delivering a fit-for-purpose CRM with lasting organisational benefits.
Guide team through technical challenges and realign specifications with business needs.
Original specifications no longer met organisational objectives, causing risk of failed delivery.
Led revisions of requirements, advised executives, and aligned outcomes with business strategy.
Delivered fit-for-purpose CRM, ensuring long-term organisational adoption and benefit realisation.
